Description
Office 365 User Adoption Expert
I have been a consultant to Microsoft FastTrack since 2016 and I have developed the enterprise adoption programme that is being used across the EMEA region for enterprise customers. On a daily basis, I work with organisations just like yours, helping them to increase user adoption across their Office365 applications. I have a proven track record of prior customer engagements.
Since 2012 I have worked with over 500 organisations advising CXOs, IT Leaders, and experienced Change Managers on adoption best practices all the way to working with remote workers delivering training.
How I can help you
Increase user adoption of Office365
Develop your adoption strategy
Build your communications
Create a sustainable champions network
Train your end-users
Prepare your IT team for supporting an evergreen environment
A little more about me
I started my career at Yammer as a Customer Success Manager (CSM) before the Microsoft acquisition in 2012. Shortly after, I was responsible for helping some of Microsoft's largest and biggest brands across EMEA adopt and use Office 365. Applying this experience, I built an adoption and change management practice for a well-known Microsoft Gold Partner in the UK before rejoining Microsoft to focus on delivering adoption and change management solutions to their enterprise and strategic accounts.
Ex - Microsoft & Yammer Customer Success Manager
Worked with over 500 customers on increasing end-user adoption
Developed Microsoft FastTrack Enterprise Adoption Programme
Broad industry experience, deep product knowledge and passion for behavioural science
I have been a consultant to Microsoft FastTrack since 2016 and I have developed the enterprise adoption programme that is being used across the EMEA region for enterprise customers. On a daily basis, I work with organisations just like yours, helping them to increase user adoption across their Office365 applications. I have a proven track record of prior customer engagements.
Since 2012 I have worked with over 500 organisations advising CXOs, IT Leaders, and experienced Change Managers on adoption best practices all the way to working with remote workers delivering training.
How I can help you
Increase user adoption of Office365
Develop your adoption strategy
Build your communications
Create a sustainable champions network
Train your end-users
Prepare your IT team for supporting an evergreen environment
A little more about me
I started my career at Yammer as a Customer Success Manager (CSM) before the Microsoft acquisition in 2012. Shortly after, I was responsible for helping some of Microsoft's largest and biggest brands across EMEA adopt and use Office 365. Applying this experience, I built an adoption and change management practice for a well-known Microsoft Gold Partner in the UK before rejoining Microsoft to focus on delivering adoption and change management solutions to their enterprise and strategic accounts.
Ex - Microsoft & Yammer Customer Success Manager
Worked with over 500 customers on increasing end-user adoption
Developed Microsoft FastTrack Enterprise Adoption Programme
Broad industry experience, deep product knowledge and passion for behavioural science
