I have been a consultant to Microsoft FastTrack since 2016 and I have developed the enterprise adoption programme that is being used across the EMEA region for enterprise customers. On a daily basis, I work with organisations just like yours, helping them to increase user adoption across their Office365 applications. I have a proven track record of prior customer engagements.
Since 2012 I have worked with over 500 organisations advising CXOs, IT Leaders, and experienced Change Managers on adoption best practices all the way to working with remote workers delivering training.
How I can help you
Increase user adoption of Office365
Develop your adoption strategy
Build your communications
Create a sustainable champions network
Train your end-users
Prepare your IT team for supporting an evergreen environment
A little more about me
I started my career at Yammer as a Customer Success Manager (CSM) before the Microsoft acquisition in 2012. Shortly after, I was responsible for helping some of Microsoft's largest and biggest brands across EMEA adopt and use Office 365. Applying this experience, I built an adoption and change management practice for a well-known Microsoft Gold Partner in the UK before rejoining Microsoft to focus on delivering adoption and change management solutions to their enterprise and strategic accounts.
Ex - Microsoft & Yammer Customer Success Manager
Worked with over 500 customers on increasing end-user adoption
Developed Microsoft FastTrack Enterprise Adoption Programme
Broad industry experience, deep product knowledge and passion for behavioural science
Money is held until Job is done
- You pay only the listed price without any hidden costs.
- Money is held securely in Stripe until you are happy with the work.
- Meaning you can have confidence in your delivery.
In this 3 hour workshop, I will show you how to create a world-class adoption strategy for Office 365. I have extensive experience of developing adoption strategies for some of the largest organisations in the world. In this session I will show you why, how and what to include in your adoption strategy and where you can find this information in your business today.
- Vision, Mission and Values
- Business Drivers
- Adoption Approach
- An Office 365 Vision
- Stakeholder Analysis
- Persona Creation
- Adoption Cycles
- Project Roles and Responsibilities
- Communications Strategy
- Training: Strategy
- Support : Strategy
This session will be delivered remotely via Skype or Microsoft Teams for up to 5 attendees. As it's often hard to organise diaries for multiple attendees given work schedules you will have 20 days from the point of purchase to arrange and deliver this 180-minute session.