I will show you how to create a world class adoption strategy for O365

Microsoft Office 365 / Microsoft Teams Summit
  • Not rated yet
  • 20 days
Office 365 User Adoption Expert

I have been a consultant to Microsoft FastTrack since 2016 and I have developed the enterprise adoption programme that is being used across the EMEA region for enterprise customers. On a daily basis, I work with organisations just like yours, helping them to increase user adoption across their Office365 applications. I have a proven track record of prior customer engagements.

Since 2012 I have worked with over 500 organisations advising CXOs, IT Leaders, and experienced Change Managers on adoption best practices all the way to working with remote workers delivering training. 


How I can help you

Increase user adoption of Office365
Develop your adoption strategy 
Build your communications 
Create a sustainable champions network 
Train your end-users 
Prepare your IT team for supporting an evergreen environment

A little more about me

I started my career at Yammer as a Customer Success Manager (CSM) before the Microsoft acquisition in 2012. Shortly after,  I was responsible for helping some of Microsoft's largest and biggest brands across EMEA adopt and use Office 365. Applying this experience, I built an adoption and change management practice for a well-known Microsoft Gold Partner in the UK before rejoining Microsoft to focus on delivering adoption and change management solutions to their enterprise and strategic accounts. 

Ex - Microsoft & Yammer Customer Success Manager
Worked with over 500 customers on increasing end-user adoption
Developed Microsoft FastTrack Enterprise Adoption Programme
Broad industry experience, deep product knowledge and passion for behavioural science

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Job Description

In this 3 hour workshop, I will show you how to create a world-class adoption strategy for Office 365. I have extensive experience of developing adoption strategies for some of the largest organisations in the world. In this session I will show you why, how and what to include in your adoption strategy and where you can find this information in your business today.

Topics included:

  1. Vision, Mission and Values
  2. Business Drivers
  3. Adoption Approach
  4. An Office 365 Vision
  5. Stakeholder Analysis
  6. Persona Creation
  7. Scenarios
  8. Champions
  9. Adoption Cycles
  10. Scenarios
  11. Governance
  12. Project Roles and Responsibilities
  13. Communications Strategy
  14. Training: Strategy
  15. Support : Strategy

This session will be delivered remotely via Skype or Microsoft Teams for up to 5 attendees. As it's often hard to organise diaries for multiple attendees given work schedules you will have 20 days from the point of purchase to arrange and deliver this 180-minute session.

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