In our 2nd Microsoft Teams Tip, we’re going to show something really cool around Email… Imagine you are a salesperson out on the road and you get an Email from a potential customer. The customer is asking for a special deal which requires you to discuss it further with your sales team. Normally, you’d forward the Email to your colleagues and then Email tennis would continue for the next few hours. Then, after a few days, it gets lost in the abyss of your inbox… One of the main drivers behind teams is to try to replace these all too common use cases where Email has often been used. In fact, I think an MS Teams Channel also has several advantages over Email namely:
There are loads more advantages but these are the big wins where a Teams Channel would work better than a “CC all” via Email. Emails are dead 🙂 So back to the point of the post – let me show you how easy it is for that sales guy to send the Email to his channel …
In order to forward / send an Email to an MS Teams Channel, you need to know what the Email address is. This is pretty simple, just find the Channel that you’d like to Email, find the ellipsis and then select “Get Email address”.
Once you’ve clicked “Get Email address”, just make a copy of it and you are ready to rock ‘n’ roll.
To do this, pull up your favourite Email client and simply send a message to the Email address we discovered above.
The screenshot below shows how the Email looks. Few things to note:
One very cool process happening underneath is that the Email along with the attachments get stored in the SharePoint site that’s created when you create the channel. Look at the image below to show how the Email is stored in a document library called “Documents” within a folder called “Email Messages”. This gives these benefits:
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