How to change organisational cultures by growing mindsets

Posted in Office 365, by LeslieT View all Posts

I am writing this post to share the knowledge from attending a Microsoft event on ‘culture change in the public sector’ on the 29/11/2018 where I also participated on a customer QnA panel to talk about some of the work I have done with a local authority organization on enabling their transformation with Microsoft 365.

Firstly, It was refreshing to attend a Microsoft event where the conversation was shifted from technical details, ‘how to’ demonstrations and license models to a focus on changing those ingrained cultural attitudes of our people (work can only be done at the office, no laptops allowed in meetings etc.) by facilitating a ‘growth mindset’ in people to unleash those successes we all want to see with Microsoft 365. This was particularly moving to me because I am one of those individuals who does not come from an IT background. I know what I know about Microsoft 365 today because I decided to go on that journey of learning to learn as well as learning with a purpose to teach others.

Hearing how Westminster City Council are modernizing their working environment, policies and technology for the purposes of personally developing their people and valuing diversity was another highlight. The key theme for most organizations out there is ‘technology for technology sake’ should no longer be the norm and I think, this has been the message for a while now but operationally delivering that has been a key challenge. However, I see this becoming more and more possible with knowledge sharing events like this one.

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The three books I have found useful on my journey to a growth mindset are:

  1. Hit Refresh: The Quest to Rediscover Microsoft’s Soul and Imagine a Better Future for Everyone
  2. Mindset: The New Psychology of Success
  3. Who Moved My Cheese? An Amazing Way to Deal with Change in Your Work and in Your Life

My journey has only just begun but thanks to Microsoft for enabling my growth mindset so I can enable others around me.

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